REPORT

The Future of Contingent Workforce Management

As we enter the second year of the coronavirus pandemic, every business is examining what the future might look like for its workforce. Economic conditions and continued social distancing measures, including workplace closures, have placed attention and reliance on the idea of a flexible workforce that can meet the fluctuating demands of a modern organization.

With changes in hiring activities, the shift to remote work, and changing business priorities, the demand for a more flexible workforce has never been greater. According to our research, 80% of companies are leveraging contingent workers, and 1 in 3 companies plan to increase their investment in 2021.

A contingent workforce helps companies fill critical talent gaps, reduce costs, and increase overall productivity. In a year when agility and resilience are becoming table stakes for businesses, alternative work arrangements are essential to the future of the workplace.

IN THIS report, we will answer the following questions:

  • What are the key drivers for investing in contingent workers?
  • What are the challenges that companies face today?
  • What are the different stages of maturity for improving contingent workforce management?
  • What role do ownership, cost, and technology play in the contingent workforce management maturity model?

  • What actions can companies take to become more strategic in the next year?

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